Shortlisted finalists for the Customer Insights Award showcase their entries. Members will have the opportunity to learn about these successful projects.
Each finalist will have the opportunity to make a 5 minute 'pitch' to persuade you why they should get your vote to win the Customer Insights Award 2020.
ESB Debt Segmentation Project - Elaine Robinson, Analytics Manager ESB
ESB Repeat Contact Analysis Project - Valarie Lynch, Customer Solutions Analytics Manager
RTÉ Understanding Radio Listening Behaviour - Paul Loughery, Head of Audience and Insight
Bank of Ireland NPS Driver Analysis - Shasha Li, Marketing Statistician