Making AI Stick: Real-World Implementation at Scale

2pm – 2.15pm IST, 9 October 2025 ‐ 15 mins

Room: UseCase Stage - Level 2

Niall Maher, Engineering Leader: AI Innovation, Marsh McLennan

What does it actually take to deploy AI across a global enterprise? Join Niall Maher from Marsh McLennan as they share hard-won insights from one of the largest AI rollouts in corporate history. Moving beyond proof-of-concepts, this talk reveals the practical patterns, unexpected challenges, and measurable transformations that emerge when AI meets the messy reality of enterprise work. From employee adoption strategies to customer-facing applications, discover what works—and what doesn't—when scaling AI from pilot to production across 90,000+ colleagues worldwide.