
Root Causing Problems
When problems keep popping up, it’s usually because we’re treating symptoms, not the source. This session gives participants the tools and mindset to dig deeper — helping them identify what’s really going on beneath the surface. Through practical techniques and real-world examples, they’ll learn how to analyse issues more effectively, spot patterns, and address root causes with confidence. The result? Smarter solutions, less firefighting, and more lasting impact.
Learning Outcomes
- Distinguish between symptoms and root causes in problem situations
- Apply structured techniques to analyse and break down problems
- Identify patterns and contributing factors behind recurring issues
- Ask targeted questions that uncover deeper insights
- Develop more effective, sustainable solutions by addressing the real root cause
Target Audience
This session is ideal for professionals at all levels who are involved in problem-solving, process improvement, or decision-making. Especially relevant for team leads, project managers, analysts, and anyone who wants to move beyond quick fixes and develop more strategic, long-term solutions in their work.
This is a highly interactive, discussion-led session designed to be practical and engaging from start to finish. No pre-work or specific tools are required — just bring an open mind and a willingness to participate.