Influencers Toolkit Part 2

We all have people we find hard to work with: the ones who want the answer before you've finished explaining, who change their minds, or who seem to push back on everything. Often it's not that they're difficult; it's that they think and communicate very differently from us. Building on The Influencer's Toolkit, this practical masterclass explores the psychology of why some people are harder for you to influence, and what you can do about it.

This masterclass will guide you through recognising different working styles, including your own, understanding why people resist when they feel pushed, and flexing your approach so your message lands with even your most challenging colleagues. Along the way, you’ll put together a one-page style guide and a practical plan for influencing the person you find hardest to work with.

Learning Outcomes

By the end of the session, you'll walk away with a one-page style guide and a practical plan for influencing the person you find hardest to work with. Participants will be able to:

  • Know Your Style, and Theirs: Explore a simple model of working styles to understand how you come across, and what different people need from you.
  • Understand Why People Resist: Learn the psychology of why people dig in when they feel pushed, and how to influence without triggering resistance.
  • Flex Your Approach: Pick up practical ways to adapt how you present and explain your work to the people you find most challenging.

Target Audience

This masterclass is designed for analysts and data professionals who need to influence colleagues and stakeholders who think and work very differently.

You don’t need to have attended Part 1 to take part.

Sinead Kieran

Sinead Kieran

Professional Skills Specialist & Development Coach